Amanda Hess hosts the “Internetting” video blog for the New
York Times. She and Shane O’Neil put together this fun piece examining the
impact of the Internet on paranoia and extremism. As she points out, the
Internet is a great platform for people claiming conspiracy. You have instant
access to other paranoid people, which can provide your fan base. You can edit
photos, videos and even database information to your liking. You can easily
turn a small kernel of truth into something completely fictional with just a
bit of creativity.
But how far can that activity go? Some researchers argue
that the Internet is not a good place for creating wide-spread conspiracy
theories, because of the compartmentalized nature of social media networks.
This is often called the “echo effect.” You are preaching to the choir- your
friends already agree with you and other groups may reject your ideas.
Cambridge University Professors John Naughton, Sir Richard Evans and David
Runciman have examined conspiracy over decades and conclude that to a certain
extent the Internet can help to debunk conspiracies, because often the truth
and proof is just a few clicks away. We’ll get back to that in a moment.
Why do people believe conspiracy theories? Professor Viven
Swami with Anglia Ruskin University in the U.K. said belief is tied to feeling
disaffected and alienated. If you don’t believe in your government or
institutions, you may be more likely to believe outsider information.
There are two basic definitions of paranoia. The first is
specific to a psychological condition and focuses on delusions of persecution
and an exaggerated sense of self-importance. But there is a wider definition which
is closer to how we often use the word: suspicion or mistrust of people and
their actions. If you use the wider definition, paranoia can be seen in more
than just individuals; groups can be paranoid as well.
Paranoia would be a big issue in the wake of First Contact
with an extraterrestrial civilization. People would be concerned about alien
influence on human governments and potential alien domination of society
through open actions or subterfuge. Religious groups could consider aliens to
be a threat to their beliefs. There will be legitimate concerns in any First
Contact situation and that will make it all the more confusing. Confusion will
make it easier for conspiracy promoters to attract attention.
However, paranoia wouldn’t be limited to some crazy people whacking
away diatribes on a computer in the basement. Governments will be actively paranoid, as will
the military and intelligence wings of those governments. First Contact would
provide potential threats in many different areas. And it won’t just be
concerns about aliens, but also about the actions of other governments. And group
paranoia will likely go well beyond public institutions; big businesses could be
paranoid. What if a competitor gets access to alien technology? Luckily, governmental
institutions and corporations are quite used to being paranoid, so it is
integrated into a framework that manages fear through process (the classic SWOT
analysis). I know this as part of my day job as a public relations
professional. It’s our job to be paranoid about the potential impact of
negative news or public discourse about the organization we represent. We weed through
a steady stream of potential problems, picking out the ones that could cause
harm to the organization. The best way to manage institutional paranoia is to
provide information. When an institution evaluates threat, all relevant
information is considered. That information is found to be relevant if the
source is trustworthy. Thus there are built in professional protections
operating with institutional paranoia. That is not the case, sadly, in personal
or extremist paranoia.
So, if institutions are paranoid in order to be effective in
evaluating threats, why do individuals and small groups use paranoia? Hess
points to self-esteem issues for the individuals. It’s nice to have people pay
attention to you. Conspiracies are usually quite salacious and controversial in
nature- so they tend to attract interest. That means people listen to you. But
for small groups it can go beyond that feel good motive. Often groups use
paranoia to advance ideas and ultimately get things done. The underlying motive
is power. It could be a pro-life or pro-choice group trying to influence
politics. Or perhaps a church attempting to gain followers. One would expect
plenty of paranoia and conspiracy theories coming from individuals and small
extremist groups after First Contact. And the veracity of their claims will be
confusing- since the entire situation itself will be quite unusual.
There’s another version of paranoia and conspiracy theory on
the Internet that has come to light in recent years. That is the use of
individuals and small extremist groups to further a cause promoted by a large
institution. The Russian government is suspected of using individuals and small
groups to spread political conspiracy theories on the Internet during the 2016
presidential campaign. The motive was to influence the U.S. election. They are
also accused of using the same techniques to impact the UK Brexit vote. And it’s
not just Russia, countries all over the planet are accused of using similar
tactics. These actions are proving to be quite troublesome in international
relations. It seems likely they would be used After First Contact. An
institution promoting misinformation through individuals and extremist groups
is actively working to undermine a part of human society. That’s a frightening
prospect now and would be even more so in a high stress environment created by
First Contact.
Transparency is the best defense against paranoia, and
misinformation feeding on paranoid concerns. The more information you put out
there- the more you empower people on the Internet who will refute paranoid
claims. That’s ultimately where the battleground occurs- in your personal
Facebook group. You have probably witnessed one of your friends posting a
surprising bit of information, only to have other friends debunk it as untrue.
That’s the critical time- an immediate debunking before the surprising
information can be believed and retransmitted. To do that, you must empower
reasonable people with information. Transparency is providing as much correct
information as you have. Even with transparency, and millions of people
debunking conspiracy theories, some paranoid ideas will grow and require more
forceful denunciation by the people in control of First Contact. It might help
to have a daily repudiation list of sorts to respond to the concerns trending
on social media. However it is done conspiracy management will need to be an
organized process After First Contact and one that involves established groups
of professionals. The group in charge of the First Contact process had better
monitor the Internet closely and have a process to respond quickly. Think of it
as SNOPES for the post-alien world.
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